The Institute for Computational and Data Sciences Client Support Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The Client Support Center also provides timely system alerts about maintenance and other events that impact the system. Please note that Client Support staffing may be limited during Penn State holidays.
Submit a Ticket
Before contacting the Client Support Center, please check to see if your question is answered in the Roar User Guide.
Email your question to icds@psu.edu.
Upcoming Events
Client Support Helpdesk Virtual Office Hours
Date: Thursday, September 18
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, September 18, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, September 19
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, September 19, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Thursday, September 25
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, September 25, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, September 26
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, September 26, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058