The Institute for Computational and Data Sciences Client Support Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The Client Support Center also provides timely system alerts about maintenance and other events that impact the system. Please note that Client Support staffing may be limited during Penn State holidays.
Submit a Ticket
Before contacting the Client Support Center, please check to see if your question is answered in the Roar User Guide.
Email your question to icds@psu.edu.
Upcoming Events
Client Support Helpdesk Virtual Office Hours
Date: Friday, March 14
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, March 14, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. In addition to general technical support, ICDS staff will be on hand to answer your questions on […]
Client Support Helpdesk Virtual Office Hours
Date: Thursday, March 20
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, March 20, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. In addition to general technical support, ICDS staff will be on hand to answer your questions on […]
Client Support Helpdesk Virtual Office Hours
Date: Friday, March 28
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, March 28, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. In addition to general technical support, ICDS staff will be on hand to answer your questions on […]